Issue and email native Shopify store credit

March 21, 2025

From popular demand, the Shopwaive Development team has released a new powerful tool that allows customer service teams to issue store credit to customers native Shopify store credit balance, all within the Shopwaive admin app. What's even more? Customer service teams can send a custom branded email with a description of the reason for credit and a backlink to your brand's storefront to encourage redemption.

When customer's receive native Shopify store credit from the Shopwaive app, they can use the convenient Apply store credit checkbox at Checkout to redeem. Email templates can be designed and saved in the Shopwaive app with merge tags like {{previous}}, {{adjustment}}, {{total}}, and {{expires}} to reference a customer's native Shopify store credit previous balance, adjustment, new balance, and if or when it expires, respectively. Learn more

Need support for Shopify Plus integration? Reach out to our team at [email protected] and we'll be glad to support or consider new feature or available options with this release upon request.

New! Issue and email native Shopify store credit with Shopwaive's email editor